By signing up you agree to Leatherman’s Privacy Policy and Terms & Conditions. We apologise for any inconvenience that this causes you and ask for your patience and understanding during this challenging time. 02. You may, within 14 working days of receipt of your order, return any item in its unused, original condition for a full refund. THE LEATHERMAN STORY. Gerber products … ABOUT US. Gerber is proud to offer a lifetime limited warranty in North America,and a 25 year limited warranty outside of North America. Delivery time will begin as soon as your order leaves our warehouse. If the return is a result of our error, Leatherman will also refund shipping charges and will compensate you for the return shipping of the item. Why should I buy a Leatherman tool? Orders must contain £50.00 of physical products. The warranty … Please use one form for each tool being returned. Read the whole story here » The Leatherman Difference. This warranty covers only the original/primary owner and does not cover abuse, alteration, theft, loss, or unauthorized and/or unreasonable use of your Leatherman … They cannot be responsible for items that do not reach the service centers. Items should be returned in the original product packaging with the packing slip included. We go to extraordinary lengths to make sure your Leatherman tool gives you many years of dependable service. Rather than use the Amazon guarantee, I sent this tool straight to the UK Leatherman warranty address (which I got off their website). You will need to return your defective product to the Seller via Amazon's Returns Process. Be the first to know about Leatherman products, events and promotions. Orders to more remote areas of the UK, such as Highlands, Isle of Man, Channel Islands, Northern Ireland etc. Having quality issues? Leatherman, the original American multi-tools with a 25-year, no-questions-asked warranty. Sign up to receive exclusive offers and more. Leatherman is closed on all major US holidays. Royal Mail Special Delivery or myHermes at . Leatherman Warranty Returns Form This Warranty Returns Form must be completed, signed, dated and included with your product. Also, from what I've been reading, the Blast was discontinued some time ago - any chance they'd be able to get me a refurb'd old stock, or will they be switching it with a new model? This warranty does not cover sheaths, accessories, imprinting, colour finishes, cleaning or sharpening. Signature Date WARRANTY ADDRESS FOR THE US Leatherman Tool Group Inc. Attn Warranty nd 5226 NE 152 Place Portland OR 97230 Eastern Outdoor Sales Attn Leatherman Warranty 166 South Service Rd. A. SALE NOW ON: USE 'SAVE15' AT CHECKOUT. Warranty Information. This warranty does not cover abuse, alteration, theft, loss, or unauthorized and/or unreasonable use of your Leatherman product. to the email address provided. Now you’re thinking about Leatherman’s warranty and where you put that receipt for it. www.myhermes.co.uk) … After many years with a broken screwdriver, I have decided to take leatherman up on there 25 year warranty to repair or replace my sideclip due to knife blade defects. Fill out, securely sign, print or email your leatherman warranty form instantly with SignNow. Leatherman's Warranty policy covers tools that have failed as a result of a material defect and / or workmanship. We will refund the total of the items returned in your order, less shipping costs each way. Because Leatherman didn’t start selling his first multi-tool until 1983 – 34 years ago – there aren’t many multi-tools that are older than their 25 year warranty. Leatherman Warranty No Receipt. 06. They sent me a brand new tool. WARRANTY EXCEPTION. Delivery will be made by Royal Mail Tracked 48 within 2-3 working days (subject to any events that are beyond our reasonable control) of receipt of your order. Unfortunately, they can not be responsible for tools that never reach them. The most secure digital platform to get legally binding, electronically signed documents in just a few seconds. Kendal. That’s why we offer our 25-year warranty, so you can be confident your Leatherman lasts for a lifetime of use. Leather and synthetic materials aren't as tough as steel. STEP TWO: SHIP IT OUT The addresses below are for MAILING ONLY. Learn More. Check any nearby sporting goods shop and ask., but call before you go. Delivery will be made by Royal Mail Tracked 24. Email: Send a message. **Don't Forget to Rate, Comment, and Subscribe!!! If your product has sentimental value to you, please do not send it in, and instead contact our customer service team. THE LEATHERMAN WARRANTY. I told her about my Wave. Made in the USA, all tools and knives are supported by a 25-year warranty. Please see below our opening and closing times over the festive period: If you need to amend or cancel your order, we may be able to do this if you contact us immediately after placing your order. Get the free leatherman warranty form. Leatherman Tool Group, Inc. Attn: Warranty 5226 NE 152nd Place Portland, OR 97230 (800) 847-8665 (ask for Warranty) toolwarranty@leatherman.com . *Excludes items listed as Final Sale. We offer FREE standard delivery on orders over £50.00,*U.K. only. Our tools are built to last, but if anything happens, your Leatherman is backed by our 25-year limited warranty. Warranty product(s) must be shipped to Leatherman Tool Group in their entirety – not solely an ; implement or handle. To obtain warranty service, return your tool to Leatherman Tool Group. Stay up to date on all new Leatherman products. We are constantly innovating so check back regularly. Signature Date WARRANTY ADDRESS FOR THE US … Upon receipt and evaluation of the warranty product(s), an e-voucher code will be generated and sent ; to the email address provided. Orders received before 1.30pm on a working day will be processed and dispatched the same day. United States Shipping Address: Leatherman Tool Group, Inc. Attn: Warranty 5226 NE 152nd Place Portland, OR 97230. How does the Leatherman warranty work? Despite their best endeavours, it's possible that some areas of the Country may experience a reduction in service levels due to Coronavirus-related absences at their local Mail Centre or Delivery offices. Shipping via UPS or FedEx. Skip to content. Customized or engraved items are not subject to return or exchange. Our marketing department track suggestions and welcomes your feedback, so feel free to address your ideas to them at info@leatherman.com. Once an order for a custom or engraved item is received, it cannot be cancelled. Extremely high quality multi-tools, knives and wearables. Reading about everyone’s experiences of the Leatherman warranty and service, here’s what I reckon happens when you send in your multi-tool. For shipments to PO, FPO or APO boxes, Standard US Post is the only shipping available. 05. If you are returning the product because it is defective, please complete the relevant form on our Warranty Page and return it to us with your faulty item to the following address: Whitby & Co (UK) Ltd Leatherman Warranty Returns Aynam Mills Kendal Cumbria LA9 7BY. No orders are processed on these days. Your applicable state and/or local tax will be calculated and added to the total when your credit card is charged, just prior to shipping. AUSTRALIA Leatherman Repair and Warranty … may take longer due to their geographical location. After many years with a broken screwdriver, I have decided to take leatherman up on there 25 year warranty to repair or replace my sideclip due to knife blade defects. For shipments going to AK or HI UPS two-day, or Standard US Post are the only shipping methods available. Can you just send me the parts I need? Deliveries can only be made to the UK. It's been in service as a firefighting tool for a few years, and I gave her … Camping during & shoulder season can be sweet: fewer crowds, fewer & bugs, and fall colors or spring blooms in full effect. No worries, you have 60 days to return the item in its original packaging for a full refund or store credit. Click here for Warranty Form. Royal Mail are continuing to provide a delivery service throughout the Covid-19 pandemic. Canada Shipping Address: Christmas Delivery Dates | FREE Standard Delivery on Orders over £50.00*. Final Sale items cannot be returned … If it doesn't, we've got your back with our 25-year limited warranty. **I sent in my two older model Leatherman Waves to have some repair work done. Company Registration Name: Whitby & Co (UK) LtdCompany Registration Number: 1351816Registered address in No orders will be processed on these days. LeathermanUAE. Items should be returned in the original product packaging with the packing slip included. We are unable to accept any order for delivery to Eire or any other address outside of the UK. Working Days/Hours: Monday - Friday 7:30 am - 4:00pm EDT Saturday & Sunday - Closed I called Leatherman's warranty department today and spoke to a nice woman named Cindy. We advise that you send it via a secure method (i.e. Q. It doesn't cover sheaths, which are very durable but could be subject to high wear and tear. If you are from the Portland, OR area and would like to complete e warranty return in person, please visit our Leetherman store in Cascade Station. Leatherman.co.uk is closed on all bank holidays. For repair centers in your area contact the address … We've got your back with our 25-year limited warranty. You will be sent tracking information via email for all tracked UK orders, Royal Mail aims to deliver your parcel the next working day (subject to any events that are beyond our reasonable control). Shipping Address United States. PLEASE NOTE: Sentimental lights MUST be shipped out to our United States Shipping Address … Do Leatherman tools carry a lifetime warranty? Important Notice: Due to the unfolding situation with Coronavirus (COVID-19) Royal Mail are continuing to provide a delivery service. Ship and Insure Your Return To have your Leatherman Tool inspected, please send it to us at the address below. Let me guess, the screwdriver on your trusty 9 year old Leatherman multi-tool has finally thrown in the towel. If a fault is found, we'll aim to replace your item free of charge within 10 working days. Order processing takes 1-2 working days and delivery time will begin as soon as your order leaves our warehouse. Orders with customized products ship together and take an additional 2-4 days to process. Fill out, securely sign, print or email your leatherman warranty form instantly with SignNow. Whitby & Co Warranty Aynam Mills Canal Head North Kendal LA9 7BY When returning the tool please make sure it is securely packaged. Tim Leatherman founded the company on a few simple, but fundamental principles: manufacture the … Order processing takes 1-3 business days and shipping time/method selected begins as soon as your product leaves our warehouse. However, as cases of Coronavirus varies across different areas of the UK, they, along with other organisations. Phone: 1-877-524-3478. The warranty also doesn't cover some accessories. START A WARRANTY CLAIM ONLINE. Leatherman stands behind there lifetime warranty! Royal Mail Tracked 24hr: Order before 12pm on Tuesday 22nd December 2020. It isn't imperative that I get it back immediately (they got it on 29 June) as I also have a Leatherman Wave, but I figured I would see how the turnaround time was for warranty work. Those will not be sent back to you. 01. PACKAGE YOUR TOOL SECURELY AND RETURN IT TO: Whitby & Co (UK) Ltd Aynam Mills Canal Head North Kendal, LA9 7BY Be sure to choose an insured and trackable delivery service as Leatherman is not responsible for … Return Address: Suburb: State: Postcode: Product Name: Description of Fault: (if sending back multiple items, please list them all below) In the majority of cases, your product will be replaced by default with a new unit. If an item is returned to us in unsalable condition, you will be charged a restocking fee at our discretion. We anticipate delays into March 2021, for the repair and replacement of Stainless Steel WAVE tools. Shipping Address Canada. Durham NC, 27703. Once received, your Leatherman warranty return will be inspected by our Warranty team. *Excludes items listed as Final Sale. If you don't manage to contact us in time, or we're unable to amend / cancel your order due to it being processed, don't worry as any unwanted items can be returned to us. We are closed during the weekend and Bank Holidays. We’ve extended our Christmas returns policy so that you have until 31st January 2021 to return any unwanted orders. We offer a 30 day return policy on purchases. By clicking enter you are verifying that you are over 18. Warranty. We use cookies to ensure that we give you the best experience on our website. Leatherman. We are unable to carry out repairs, send replacement parts or engrave any multitool. If a fault is found, we'll aim to replace your item free of charge … Thank you, Your Staff at Leathermantool.com . If the part doesn’t meet its advertised purpose or does not fit in accordance with the Sparesbox 100% Fitment Guarantee, we’ll cover the return shipping cost.If you change your mind or no longer require the item, you will need to pay the return … A. Leatherman Warranty Form. E-voucher warranty tools will not be returned … You can return the item for any reason in new and unused condition: no shipping charges ; Learn more about free returns. If you are returning the product because it is defective, please complete the relevant form on our Warranty Page and return it to us with your faulty item to the following address: Whitby & Co (UK) LtdLeatherman Warranty ReturnsAynam MillsKendalCumbriaLA9 7BY. Under the warranty of Leatherman and Ledlenser, we will repair or … Please do not ship them your tool sheath. Please view our Warranty Policy or contact our customer service team. It doesn't cover sheaths, which are very durable but could be subject to high wear and tear. The most secure digital platform to get legally binding, electronically signed documents … If you are from the Portland, OR area and would like to complete a warranty return in person, please visit our Leatherman store in Cascade Station. 03. Leatherman’s warranty covers only the original primary owner and does not cover abuse, alteration, theft, loss or unauthorised and/or unreasonable use of a Leatherman product. Leatherman Manufacturer's Warranty. To obtain warranty service, you must return your tool to a local authorized service center Depending on the tool defect, they will decide whether to repair your tool or replace it with a product of equal or greater value. EXCHA SUBMIT WARRANTY REQUEST . UNITED STATES SHIPPING ADDRESS: Leatherman Tool Group, Inc. Attn: Warranty … WARRANTY SERVICE We are currently experiencing significant delays for warranty processing of Leatherman WAVE and WAVE+ tools in Stainless Steel, due to a shortage of parts as a result of Covid19. Start a … Click here to find out more >>. The Leatherman Blog. I'm from outside North Am Please take this int Royal Mail Special Delivery or myHermes at. Return address; A brief description of all the problems; Do not ship us your sheath; You are responsible for shipping costs to the authorized service center. The warranty for Leatherman and Ledlenser is handled by Zen Imports Pty Ltd. Whitby & Co (UK) Ltd are the exclusive Importer and Distributer for Leatherman in the UK and Ireland. However, as cases of Coronavirus increase across the UK, they, along with … All Leatherman products are covered by a 25-year limited warranty. Eastern Outdoor Sales Attn: Leatherman Warranty … In this case, you will receive a full refund of the price paid for the product(s) in accordance with our Refund Policy set out below. Free returns are available for the shipping address you chose. {"enabled":true,"tagManagerID":"GTM-58353KS","currency":"USD","action":"","resouces":{"logUrl":"/on/demandware.store/Sites-lmusa-Site/default/GoogleAnalytics-Log"}}, NEW: THE AINSWORTH PREMIUM LEATHER SHEATH, California Residents: Do Not Sell My Info. THE GERBER GUARANTEE. Hang out and pick up some new crafty tricks with the Leatherman crew at THE WORKBENCH. E-voucher warranty tools will not be returned to the sender. We are unable to accept any orders for delivery to Eire or any other address outside of the UK. Our tools are built to last, but if anything happens, your Leatherman is backed by our 25-year limited warranty. Our office is open Monday - Friday, 8:30am - 5:00pm. This Warranty covers tools purchased for personal use only and does not cover commercial accounts or … How to fill out application. Get how-tos and hacks for everything from camping to cookouts. I can't live without my Leatherman for even a day. If within 25 years from the purchase date of your genuine Leatherman tool you find any defect in material or workmanship, you can count on the manufacturer to make it right with fast warranty service. We’re proud to stand behind every product that leaves our factory in Portland, Oregon. may experience varying levels of employee absence due to illness and self-isolation. EXCHANGES AND RETURNS: This policy applies to products purchased from the website www.leatherman.com.au You can exchange or return any item as a change of mind* within 30 days of … Deliveries can only be made to the UK. Step 2: Ship Out Your Package. Do Leatherman tools carry a lifetime warranty? Leatherman custom product is built just for you and cannot be returned or exchanged. ... Oregon; That’s why we offer our 25-year warranty, so you can be confident your Leatherman … I did not email or phone first, or fill out any forms, I simply sent it to them in an envelope with a note of my return address and contact details. So I sent the tool in to Leatherman USA warranty service, in Portland. We therefore recommend using a tracked, insured delivery method. www.myhermes.co.uk) as we cannot be held When you return your tool, be sure to use an insured shipping method. Actually, it's 25 years, which is still impressive. 04. Are you sure you want to remove the following product from the cart? EXCHANGES AND RETURNS: This policy applies to products purchased from the website www.leatherman.com.au You can exchange or return any item as a change of mind* within 30 days of receiving the item, if the item is in its original condition - unused, in original packaging with the original tags still attached. OFFICIAL LEATHERMAN WARRANTY SUBMISSION FORM Please type into the form when possible for legibility. If you wish to return items, you must email us immediately. Check Out Our Blog » Outdoor. Actually, it's 25 years, which is still impressive. Shipping Address in order to be repaired. If the return is a result of our error, Leatherman will also refund shipping charges and will compensate you for the return shipping of the item. Orders received after 1.30pm will be processed the following working day. If you are returning a product to us, you are responsible for paying for the return of the goods and its safe delivery and have a legal obligation to take reasonable care of the product(s) whilst they are in your possession. Address: 4500 Emperor Blvd. You must also return the products to us immediately, in the same condition in which you received them, and at your own cost and risk. Final Sale items cannot be returned or exchanged. 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